Cookie Policy

Cookies are small bits of data stored on the device you use to access our websites or apps, which are used to recognise repeat users.

We use cookies to collect data about visitors to our websites and apps, which optimises the functionality of these services.

We use Cookies for the following main reasons:

  • Collecting data about how customers interact and use our services
  • Make our websites and apps easier to use e.g. staying signed in for when you revisit the site
  • Security reasons e.g. to authenticate your identity
  • Provide you with customised content e.g. favourite stops, journeys, buses
  • Improve our services
  • Advertise to you, either directly or through trusted third parties

You can choose to remove or disable Cookies through your browser settings at any time.

The Cookies we use are:

Category

Name

Description

Internal

PHPSESSID

Anonymous cookie to help keep track of a user's session

Cloudflare ID

__cfduid

This is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not store any personally identifiable information.

Stripe

__stripe_mid,
__stripe_sid

Placed by Stripe to provide fraud protection when a user purchases a ticket using the website.

Visitor Tracking

_ga,
_gat_gtag_UA_*,
_gid

Used by Google Analytics to preserve user sessions. These cookies are only enabled if the user chooses to enable non-essential cookies.

Cookie Message

cookies_allowed,
cookies_disallowed

Determines if the user has approved non-essential cookies.

User Favourites

passenger-favourites-*

Stores the users Favourites (Timetables, Journey Plans, Stops)

A cookie is a small file which asks permission to be placed on your computer's hard drive. By browsing this website you agree to this policy and the file is added. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.